Devising an online business is indeed a tricky task as it involves enduring difficult decisions at each step. The very first confusion that pops up in the owner’s mind is choosing a suitable eCommerce platform to power their store. Magento is one of the popular eCommerce platforms among retailers as it lets them perform limitless customizations to their stores. Personalized stores deliver next-level customer experience.
Is your job finished once you successfully develop a Magento store? The answer is surprisingly a no! You have just begun your journey. Next, you must maintain your Magento store to ensure it’s up-to-date, secure, and performing well. Let us see some more reasons why you exactly need Magento maintenance & support post your store launch.
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Performance Improvements
Did you know that even a one-second delay can cause your website to lose 11% of your customers? Although you must have managed to achieve a great loading speed while launching your store, it will eventually decline in a few days without proper maintenance. Magento keeps on rolling out new updates with improved performance & bug fixes. An adequate maintenance & support team can assist you in successfully incorporating the latest updates from Magento and ensure that your store’s loading speed never gets compromised.
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Security Enhancements
The primary objective of eCommerce store owners is to protect critical customer information from hackers. With performance enhancement, Magento also provides regular security updates to ensure that your store’s data is safe from vulnerabilities. Its latest version Magento 2.4.5 included 20 security fixes and platform security improvements. This update brought reCAPTCHA support to the Wish List Sharing, Create New Customer Account, and Gift Card forms, thereby increasing their security. Moreover, it also upgraded the existing MaliciousCode filter to utilize the HtmlPurifier library. Magento support & maintenance experts can help you effortlessly upgrade your store’s security.
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Time-to-Time Development & Customization
In the long run, you would need extra functionalities or new features for your Magento store. You can’t rely long on the existing website design (UI/UX) & functionalities as it would negatively impact your user experience. In such scenarios, your existing customers won’t mind moving to your competitors which promises a better user experience. Owners often end up wasting a lot of time in search of a new Magento partner for on-the-go customization and development requirements. However, opting for suitable Magento maintenance & support services can help you effortlessly bring the desired changes with minimum or almost no downtime for your store.
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Emergency Support
In the online world, things can change within milliseconds as there is always room for cyber-attacks, hosting bottlenecks (especially during flash sales), or glitches in frontend or backend systems. During this time, you need someone who can fix these issues on spot. In contrast, choosing an apt Magento maintenance & support company can help you walk out from these scenarios as they continuously monitor your website and actively provide support whenever your website compromises.
This reflects that you are mandatorily required to opt for Magento Maintenance & Support post your store launch. It ensures that your website is always up and customers are not facing any issues while accessing your store. It also provides you protection against vulnerabilities and assists in securing critical customer information.
Not sure whether you will be able to do it?
It’s best to opt for assistance in that case. magePoint is India’s leading Magento support & maintenance provider company with over 9 years of experience. We have a dedicated team of 40+ Magento professionals who are known for delivering top-notch services and are always willing to help you. Contact us for more information.
